Terms and Conditions

General information:

Notice: Our policy of cancellations on sedans and mini vans is 24 hours before the actual time/date of the reservation otherwise DL-Limousine Service shall be entitled to do ½ charge of the price and full charge if cancellation is received later than 12 hours before the time/date of the reservation! There is a night fee of 15% between 9.00 PM –6:00 AM

Pick ups from Copenhagen airport: Our drivers will be waiting in terminal 3 at the exit of the Custom Service in the driver zone. Driver will wait with a name board. If no contact have been established later than 1 hour and driver or our booking department haven't been contacted on tel.: +45 22150120 then it will be considered as a NO SHOW with full charge.

Pick ups from Port of Copenhagen: Our drivers will be waiting at the dock where ship will embark according to information provided by customer or the travel agency. Driver will wait with a name board.If no contact have been established later than 45 min. and our booking department haven't been contacted on tel.:+45 22150120 - then it will be considered as a NO SHOW with full charge!

Pick ups from hotel: Driver will wait with a name board. If no contact have been established later than 30 min. and our booking department haven't been contacted on tel.: +45 22150120 - then it will be considered as a NO SHOW with full charge!

If the unlikely should happen that the guest cannot find the driver then please contact us on +45 36462466 or +45 22150120 otherwise DL-Limousine shall be entitled to do the full charge of the transfer! By payment with credit card there is an additional credit card commission fee!

By pick up from Copenhagen airport, there is a parking fee of 20,00 DKK which will be added to the transfer rate!

All prices are including taxes, but does not include bridge (unless price is add), and airport fees etc.

For other enquiries please call +45 22150120 or +45 36462466 or contact us by e-mail: [email protected]